Frequently asked questions
Do I need an account to order?+
No. Guest checkout is available — just provide your email and shipping address.
Where do you ship?+
We currently ship to addresses within the United States.
How much is shipping?+
Standard shipping is $5.95 and free on orders over $50. Express shipping is $14.95. Costs are shown before you place your order.
Do you charge sales tax?+
Yes, sales tax is calculated at checkout and shown in your order summary before you confirm.
How do I pay?+
After placing your order you'll receive a secure payment link by email for the exact order total.
Can I return an item?+
Unused items in original packaging can be returned within 30 days of delivery. See our Returns & Refund Policy.
How do I track my order?+
Use the Order Tracking page with your order number and email address.
How do I care for wooden utensils?+
Hand wash, dry promptly and apply food-safe mineral oil occasionally. Do not soak or put in the dishwasher.